Fix Windows Could Not Find Recovery Environment

When you try to reset or refresh your Windows 10 PC, you may get an error Could not find the recovery environment (RE), and it asks you to insert Windows installation or recovery media and restart your PC with the media.
If you boot into recovery mode, you will find there are no options available under Troubleshoot. Normally, you should see Reset your PC or see Advanced Options under Troubleshoot. That is to say, you are unable to use one of the Windows 10 recovery options unless you insert a Windows recovery media or installation disc.

The Most Posible cause

This error happens because the Windows RE status was disabled or the Winre.wim file is corrupted. You can read this tutorial below to fix the error, so you can use any of the recovery options.

The Winre.wim file is usually located on Windows recovery partition. You cannot see it in Windows File Explorer because it does not have a drive letter. If you want to view the Winre.wim file, you assign a drive letter to the recovery partition with Disk Management or Diskpart.exe.

On some cases, there is no recovery partition on your system disk. Then, the Winre.wim file is usually located on C: \Recovery, which is a hidden folder.

The first thing that you should try is to check the Windows RE status. If the Windows RE location is missing, then you need to locate the Winre.wim file or copy it from other location. You can also extract the Winre.wim file from Windows installation file.

Enable Windows recovery environment

Enable Windows recovery environment
You can run the command “reagentc /info” in an alleviated command prompt to check the recovery status.

1. Type “CMD” in the Windows search box and press Enter. Locate the result Command Prompt, right click on it and select Run as administrator.

2. Type “reagentc /info” (without quotes) and press Enter.

3. If it is disabled, just type “reagentc /enable” to re-enable it.


the Windows RE status is Enable and you still could not find the recovery environment, then you should check if the Windows RE location is valid. If this image file corrupted or missing, you cannot use the Windows Recovery Options.

Create Recovery Disk

  1. Plug In 16Gb Or 32GB USB Drive In Your Pc.
  2. Type “Creat Windows Recovery ” in the Windows search box and press Enter.
  3. open The Windows Recovery Screen.
  4. Click Next button When The Process is Complete.
  5. Then Click On Windows Setting >Recovery >Reset This PC.
  6. Done Solvd The Problam

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